Refund Policy

Refund Policy

Acquisition Solution Experts LLC is a services-based consulting firm and is fully eligible to be compensated against its time, experience, expertise, advisory, consulting and services. Any amount earned in its scope of services is not refundable unless expressly declared.

 

Management Fee

Consulting Fee is treated as advance payment and considered as earned against the time and services of the Consultant, except the termination of the agreement for cause where;

 

If the premature termination is happening prior to rendering the full services, then a fair calculation will be made as per professional services rate and/or the scope of consulting and services rendered along with any reimbursements and the portion of the due / unearned fee will be settled amicably with the Client.

If the scope of consulting, advisory and/or services is completed and the fee is considered as earned, Client would not be eligible for any refund.

In an un-fortunate scenario, where the refund of the amount is claimed, Acquisition Solution Experts strict Refund Policy is given as below;

 

Consulting Fee

Consulting Service Fee / Application Fee paid to Consultant will be non-refundable and non-transferrable at any time as per the terms of the signed services agreement, if the Client wants to withdraw / cancel / not willing / able to continue the application due to any reason or circumstances / Lack of personal interest in program / Being impatient / exasperated during the program / Any assumption / judgement on application status at any point / Un-Official announcement of the final decision / delay or failure to provide any document / info as required by authorities / Failure during any random evaluation by a national security agency of the respective countries / Termination of Agreement by Cause / Any direct contact / bypass to Acquisition Solution Experts/ Breach of Any Article of this Agreement /  Application decline due to wrong particulars / medical / security checks / hidden information by the Client / application processed (unconditional) / force majeure conditions / state of war / act of God.

 

Application Fee, Govt. Fee, Due Diligence Fee, Third Party Payment, and Expenses

Any Application Fee, Govt. Fee, Due Diligence Fee, Third Party Payment, Vendor Payment, Earned Fee, Attorney Fee, Out of Pocket Expenses and Reimbursable Expenses are direct and are out of the scope of responsibility of Acquisition Solution Experts and any refund, if any, is subject to their independent policy without any prejudice of Acquisition Solution Experts.

 

Business Investment and Operational Expenses

Any business expenses, business investment, marketing, HR, recruitment, IT, utilities, equipment, payroll, administrative expenses, inventory, or any other operational expenses are for business investments and without any control or prejudice, liability, or responsibility on the Consultant.

 

 Refund Procedures

• In case of any Refund claim, the Client must request the same clearly in written email / letter form stating the exact reason of Refund claim.

• After receiving the Refund request, Consultant will evaluate the reason and confirm the eligibility of the claim as per Refund Policy and signed service agreement.

• After the claim amount is finalized, Client has to sign a Settlement Agreement with Consultant.

• Any / all services / application will be suspended from the Consultant once refund claim is raised.

• Any refund, once approved, will be processed within 30-45 working days.

 

Refund Policy:

• Full refund will be issued in case of technical errors such as double charging or any other cases where Acquisition Solution Experts is responsible.

• A refund claim is acceptable in case of inability or incompetence of service execution and in which case a fair calculation of compensation against the time and efforts must be evaluated.

• Refund will be issued through the Original Mode of Payment or via Bank Transfer or Check where it is not possible to refund via the original mode of payment.

• Any success fee, referral fee, brokerage fee, commission or repatriation once earned is not refundable.

• In any particular service request, the refund policy stated and described in its service contract is considered as annex to this refund policy and is enforceable.

• Any refund request should be made in written email / letter form stating the exact reason of Refund claim which will immediately lead to suspension or termination of services.

• Any refunds requested due to a customer error will be subject to a $ 350 administration charge, once approved.